FXCM

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5.0

I traded for a week with 50 dollars, I got scared and I requested my money a profit back. I never found any problems. I reactivated my account and I’m trading .I’m not finding anything wrong.

Country
SA
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1.0

They scammed me. They took a decision to suspend my account and gave me 30 days notice to close it with no valid reason. The answer I got was we have made a decision to suspend trading with you. I have had an account with them for 9 years and will lose of $80k due to this action from them. Totally unprofessional. Others please be careful. (this is FXCM Sydney which is registered under ASIC)

Country
Australia
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1.0

they scammed me. I have 11k not possibile to withdrawal because my account is locked and nobody know why. Nobody reply me since 3 weeks

Country
Italy
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1.0

SNEAKY ACTIVITIES BY FXCM.
I opened a live account with FXCM in September 2017, I deposited 120 USD from my debit card linked to my bank account. In November 2017, I made additional deposit of 60 USD with that same debit card. Then finally in December 2017 I deposited 50 USD in my account with that same debit card. Then all of the sudden I received an email from their operations department that since this is my initial deposit (which it wasn’t), I should submit copy of my credit/debit card or debit card statement. So I submitted a copy of my debit card. After about a week, I received another email from their operations department in UK to submit my bank/debit card statement and employment details. Which I did without question. Then after almost a week, I received another email from their Chinese operations to explain the origin and details of some amounts in my bank statement . STAY AWAY FROM FXCM. I have replied for them to return the deposit to its source and Wil close my account when that is done then move to a different broker . Additionally, they once suspended my live account just because I opened another account and refused to submit additional documents to validate that account. STAY AWAY, FXCM is not for us.  I will update as and when they reply.

Country
Ghana
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1.0

I have been calling out FXCM’s thievery for years!!! NEVER trade with them or believed the bs they post on here! They straight up lie and steal your money. Any time I was profitable with them all of a sudden TECH ISSUES!!! HAHAHAHAHA what a joke. Luckily i only deposited small amounts because I never trusted them! You’re thieves FXCM and ya got what ya deserved!! HAHAHAHAHAHAHAAH LUV IT!!

Country
USA
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1.0

VERY BAD FXCM BEEN 4 MONTHS USING YOU, NOW MY ACC BEEN SUSPENDED FOR 4 WEEKS ALREADY WITHOUT CLEAR REASONS. AND I HAVENT GOT ANY EMAIL OR ANYTHING ABOUT MY ACC UNTIL NOW.YOU SAID BEFORE ON EMAIL JUST 2- BUSINESS DAYS. AND IF I DONT WANNA WAIT FOR REVIEW I CAN CLOSE MY ACCOUNT, I SENT EMAIL TO YOU SO MANY TIMES ABOUT TO CLOSE MY CCOUNT AND NO REPLAY AT ALL. ILL GO TO FAIR TRADING IN FEW DAYS

Country
Australia
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1.0

These crooks stole my money. I deposited $100.00 USD to open an account.
When I asked for a refund, they said my account was closed with a zero balance.
I was told all of my money went to fees charged by FXCM.
WHAT FEES?

Country
USA
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Excellent
5.0

I am in india, am open FXCM new account Wonder full customer services with supporting … Thank you.

Country
India
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1.0

I lost around UK 55,000 pounds in two days last month. When I started, I made around 25,000 profit but when I was planning to withdraw my capital that time this had happened and I lost my capital and all profit in two days.
FXCM is a dodgy company and some times they create market volatility by them selves, for example if the USD/GBP is down by 10 pips, they create artificial extra volatility by another 90 or 100 pips down so that anyone who is not monitor their account 24 hrs they can loss 100% of their equity, even though if you have 90% margin still your money is at risk and anytime you can lose your money.
I don’t think so anyone can make profit on FXCM platform as either they will intentionally fall you in margin calls or create artificial volatility. If you make any complain that will not help at all as their audit department will reply to you the same that we have reviewed your case and nothing wrong from our side etc.
I think we all who are the client of FXCM in the UK should be united and place our compliant to the FCA together so that this dodgy company is bound to payback our money which they have cheated us and taken from our pocket.

Country
Ireland
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1.0
  • eisamasry reviewed 1 year ago
  • last edited 6 months ago

I opened a trading account with FXCM, made a deposit of $ 1800 and then made a profit of approximately $ 2,700. After that I ordered the withdrawal of the principal capital ($ 1800) and the withdrawal was successful.
Then I asked to withdraw the profits of ($ 2715) and the amount was deducted from my trading account with notification that the transfer needs 3 to 5 working days to reach my bank account, but on the fourth day on 03/07/2017 the amount was returned to the trading account.
After that I was notified through email that your trading account has been temporarily suspended, and to this day the account is suspended and I can not trade or withdraw money, and whenever i communicate with them, they tell me that your account is under review.
They have been reviewing my account for more than a month without any updates, and I need to withdraw my money but they are preventing me from doing so under the pretext of reviewing the account.

Country
Palestina
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